Ken’s Warehouse, operated by Amazon Discount Retailers LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, visit our showroom, place an order, schedule appointments, or communicate with us via SMS or other digital channels.
1. Information We Collect
We may collect the following personal information:
Name
Phone number
Email address
Appointment or showroom visit details
Order, delivery, or financing inquiries
Communication preferences
Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Schedule and confirm showroom visits or appointments
Communicate about orders, deliveries, or financing
Send order confirmations, reminders, and SMS notifications
Provide customer support and follow-ups
Improve our website and customer experience
Send promotional messages only when you have opted in
3. SMS Compliance & Opt-In Details
By submitting your phone number through our website, checkout forms, inquiry forms, or scheduling tools, you consent to receive automated text messages from Ken’s Warehouse, which may include:
Appointment confirmations and reminders
Order, delivery, or pickup updates
Financing or payment-related messages
Promotional offers (if opted in)
You may opt out at any time by replying STOP. For assistance, reply HELP.
Message frequency may vary. Standard message and data rates may apply. Your consent to receive SMS messages is not a condition of purchase.
4. Information Sharing
Ken’s Warehouse does not sell or rent your personal information.
We may share limited information with:
Trusted third-party service providers (such as SMS platforms, CRM systems, and scheduling tools)
Internal team members for customer service and operational purposes
Legal authorities when required by law
All third-party partners are contractually required to protect your data.
All the below categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take appropriate measures to reduce risk and protect your data.
6. Your Rights
You may request:
Access to your personal information
Corrections or updates to your data
Removal from our communication lists
To make a request, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
